You lost the phone you sign in with

Once your account has a phone, adding or removing one needs a phone you still have. Lost them all? Someone resets your sign-in first.

2 steps2 minutes

  1. 1

    Ask for a reset

    In an organisation, ask its admin to reset your sign-in. Personal accounts and owners: write to support@dazr.eu.

    Ask for a reset

    Dazr support checks who you are and emails you. The reset opens after 48 hours; signing in with one of your phones before then cancels it.

  2. 2

    Add your new phone within 24 hours

    Sign in with an email code on the new phone, open Security and add it. This works once.

    Add your new phone within 24 hours

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