Assign a ticket
The person a ticket is assigned to finds it under Mine and gets a notification.
- 1
Open a ticket
Unassigned in the side panel lists the tickets nobody has yet.
- 2
Press the assignee
At the top of the ticket, next to the status and the priority.
- 3
Pick a colleague
Or Me to take it yourself.
Was this helpful?
What was missing?
Thank you.
We count yes and no per article. Nothing about you is stored.