Why can't my mail app connect?

Other mail apps sign in with an app password, never with your Dazr password. Most problems go away with a new app password and the right servers.

4 steps3 minutes

  1. 1

    Use an app password

    Your Dazr password does not work in other apps. Make an app password in Mail apps.

    Use an app password
  2. 2

    Check the servers

    Your username is your full address. Compare the servers and ports with what the app has.

    Check the servers

    Only encrypted connections work, so choose SSL/TLS or STARTTLS in the app.

  3. 3

    Make a new app password

    Give it a name, press Create app password and type it in the app. It shows only once.

    Make a new app password
  4. 4

    Still not working?

    Remove the account from the app and add it again with the new password. Or use the Dazr Mail app.

    Still not working?

    Revoke app passwords you no longer use. An app with a revoked password cannot sign in.

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